Senior CC & CRM Engineers REF: TSD/AS/02/2010
in Huawei Technologies in Lagos
Job Description
Responsibilities:
· Deliver call centers & Customers Relationship Management system (CC & CM) solutions to Telecommunication or Enterprise operators
· Engineering design and implementation
· Technical supports to clients
· Write technical documents
· Cooperate with Project Managers and colleagues to complete projects
Educational Requirements:
Bachelor’s Degree or Masters in Computer Science, Telecommunication, Electronics or related fields
Experience Requirements:
At least 2 years working experience in Telecommunication related field
Knowledge/skill Requirements:
· The right candidate must have good command of both spoken and written English
· Fast learning, highly motivated and enthusiastic
· Good command of Data-communication equipment or TCP/IP, SS7 Network
· Good command of various operating system i.e SUN Solaris, HPUX, IBM AIX, be familiar with the DBA skills and SQL scripts
· Knowledge of Telecommunication Network and solutions, be familiar with GSM/UMTS/CDMA Network architecture
· Experience in Telecommunication solutions like CC & CRM, IVR or VPN is preferred
General Requirements
· Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top-priority
· Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
· Good Customer service orientation, communication skills, good team spirit and has ability to work independently
· Should be ready to work under pressure in all kind of working condition
· Proficient in Microsoft office (word, excel and PowerPoint)
· Applications should be open to learning new skills and technology
· Self-motivated, flexible, enthusiastic and fluent in English both oral and written
· Must be ready for international project to the other African countries
· Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player
· The successful applicant should be good at information gathering and analysis
Qualified candidates should send their CVs within 2 weeks of the publication. Only shortlisted candidates would be contacted.
All applications must be sent via email to the outlined email address and must be received not later than 1 week from the date of advertisement. Applicants should specify on their applications and CVs the job title, job Code and the job Position they are applying for and should save their names and job title. All applications that do not follow the instructions above will be disqualified.
Applicants can follow up on the recruitment adverts and available positions in the career website: visit http://career .huawei.com
Industry: Information Technology
Specialization: IT - Hardware & Networking
Minimum Educational Qualification: Degree
Minimum Experience Required: 2 Year(s)
Application Deadline: 2010-08-31
For further information on how to Turn Private Label Rights Products To Money Making Machine, visit:
Watch 3500 Channels TV on your PC, Click the link below:
Guide on How To Succeed on CPA Marking:
TO Apply for the Job, please click here: http://www.jobberman.com
No comments:
Post a Comment