Thursday, January 29, 2015
Vodacom Group Position Of Account Manager Available
Vodacom Business, a wholly-owned subsidiary of the Vodacom Group, is a leading pan-African
corporate connectivity and telecommunications provider that has brought affordable and
reliable connectivity to Africa since 1992. In that time, we have built strong relationships
in the sectors that are driving the continent’s economic growth; helping them stay connected
across Africa, and to the rest of the world.
Responsibilities:
Responsible for sales/sales management: attracting new businesses while managing the
growth of existing clients.
Develop and maintain positive relationships whit clients for future opportunities.
Shall promote and maintain the strength of Vodacom’s image and quality at all time.
Identify sales prospects
Prospects aggressively and develops new customers through networking, referrals, company
lead generation and cold calling and follows up appropriately to obtain appointments.
Identify new business and ways to increase revenue share of within existing accounts.
Monitor account performance and ensure that the set targets are met.
Maximize customer satisfaction by developing and maintaining excellent relationships and
effective communication channels.
Manage the customer relationship for assigned accounts and develop revenue stream
Be both proactive and reactive to the customer’s needs and actively manage/monitor their
performance (conduct and facilitate regular client visits.)
Monitor account performance and ensure that the set targets are met.
Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in
company database. Provide monthly reporting of revenue intake and closed sales to EHOD,
Business Development.
Maintain complete customer files and maintain appropriate customer and prospect
information into the company contact management database.
Knowledge
Demonstrate ability to interact and cooperate with all company employees.
Build trust, value others, communicate effectively and politely with mutual respect
Maintain professional internal and external relationships that meet company’s core
values.
Proactively establish and maintain effective working team relationships with all other
departments.
Have a good understanding of customer and market dynamics and requirements.
Requirements:
Bachelors degree or HND in Electronic/Electronics, Telecommunications Engineering or
Business related with a minimum of Second Class Upper/Upper Credit. The candidate must
possess 5 years’ Sales experience in Telecommunications or ICT environment.
Excellent Communication Skills (Verbal and written)
Good presentation skills
Must be a team player
Excellent interpersonal skill
Must be energetic, honest and reliable
To apply Click Here
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